Terms of Service

These Terms of Service ("Terms") are a binding agreement between you and DealHubble, Inc. ("DealHubble," "we," "us," or "our") governing your access to and use of the DealHubble broker platform, website at dealhubble.com, and related services (collectively, the "Platform"). By accessing or using the Platform, you agree to these Terms. If you are entering into these Terms on behalf of a business, you represent that you have authority to bind that business, and "you" refers to that business. If you do not agree, do not access or use the Platform. These Terms incorporate our Privacy Policy (available at dealhubble.com/privacy) by reference.

1. Definitions

• "Broker" means a licensed or registered vehicle broker who accesses the Platform to submit vehicle deal requests and manage deal workflows.
• "Dealer" means a franchise or independent vehicle dealer that receives requests and submits offers through the Platform.
• "Deal" means a vehicle transaction between a Broker (on behalf of a consumer client) and a Dealer that is recorded on the Platform.
• "Fees" means the subscription amounts described in Section 8, together with any Reserved Platform Fee that becomes payable under Section 8.2.
• "Platform Content" means all software, scoring and routing logic, aggregated and de-identified data, text, and other materials made available through the Platform, excluding data you submit.

2. Eligibility and Accounts

The Platform is available only to licensed or registered vehicle brokers and to dealers approved by DealHubble. You must provide accurate, current, and complete account information and keep it up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must notify us promptly of any unauthorized use. We may refuse, suspend, or terminate accounts at our discretion, subject to Section 11.

3. License to Use the Platform

Subject to these Terms, DealHubble grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your internal business purposes. You may not sublicense, resell, or make the Platform available to any third party except as expressly permitted.

4. Broker Responsibilities

You are responsible for the accuracy of all deal requests submitted on the Platform. Requests must reflect genuine buyer intent. Fraudulent, speculative, or test requests are prohibited. You are responsible for complying with all laws applicable to your activities, including vehicle brokerage licensing requirements and all laws governing your collection and submission of consumer information. Where you submit information about a consumer client, you represent that you have obtained all consents and provided all disclosures required by applicable law for DealHubble to process that information as described in the Privacy Policy.

5. Platform Integrity and Acceptable Use

You agree not to: attempt to circumvent Platform routing; manipulate or attempt to manipulate offer scoring; interfere with the fair operation of the Platform; scrape, reverse engineer, decompile, or attempt to derive the source code or underlying logic of the Platform; access the Platform by automated means except as expressly authorized; or use the Platform to violate any law or the rights of any third party. You agree not to share Platform data with third parties without authorization.

5.1 Non-Circumvention of Platform-Introduced Dealers

A "Platform-Introduced Dealer" means a Dealer that (a) was not in your Dealer network on the Platform at the time DealHubble first presented that Dealer to you through Platform search or routing, and (b) with whom you had no pre-existing business relationship. If DealHubble brings the fee described in Section 8.2(a) into effect, then on your selection of a winning quote from a Platform-Introduced Dealer, DealHubble will add that Dealer to your Platform Dealer network, and that Dealer will cease to be a Platform-Introduced Dealer for all subsequent Deals.

For any Deal in which DealHubble has presented you a quote from a Platform-Introduced Dealer, you agree not to complete that Deal with that Dealer outside the Platform for the purpose of avoiding a Fee that would otherwise apply.

This Section applies only to Dealers first introduced to you through the Platform. It does not apply to, and DealHubble claims no interest in, any Dealer relationship you held before using the Platform or that you establish independently of the Platform. Your existing Dealer relationships are yours.

This Section survives termination for twelve (12) months as to any Deal in progress at the time of termination.

6. Data and Privacy

DealHubble collects and processes deal data, offer data, and account information to operate the Platform, in accordance with our Privacy Policy. As between you and DealHubble, you are responsible for establishing the lawful basis and obtaining the consents required for any consumer information you submit. DealHubble processes personal information as described in the Privacy Policy and applicable data processing terms.

7. Role of DealHubble; Dealer Relationships

DealHubble provides broker-centric software that Brokers use to manage vehicle deal requests, receive Dealer offers, and run their own deal workflows. DealHubble is the Broker's system of record: DealHubble routes; the Broker decides; the Dealer sells. DealHubble is a technology provider only. DealHubble is not a vehicle broker, dealer, lender, or insurer; is not a party to any Deal or other transaction between a Broker, Dealer, consumer, or other party; does not take title to or sell vehicles; and does not earn commissions on vehicle transactions. DealHubble does not guarantee the accuracy, availability, or completeness of any Dealer offer, the performance or conduct of any Dealer, or the outcome of any Deal. Brokers and Dealers are solely responsible for their own transactions, communications, and compliance with law.

8. Fees, Billing, and Subscriptions

8.1 Broker Subscriptions

Broker Platform access is sold as a subscription in one of several plans, billed monthly in U.S. dollars. Current plan names, prices, and deal capacities are published at dealhubble.com/pricing (the "Fee Schedule"). Plan names and prices are also presented to you at sign-up. By providing a payment method, you authorize DealHubble and its payment processor to charge the applicable Fees.

Free trial. New Broker accounts receive a thirty (30) day free trial. A valid payment method is required at sign-up. You will not be charged during the trial period.

Automatic renewal — please read. Your subscription renews automatically. At the end of your free trial, your subscription begins and your payment method is charged the monthly price for the plan you selected and agreed to at sign-up. Your subscription then automatically renews at the end of each billing period and that same amount is charged, without further action by you, until you cancel. We will notify you by email before your free trial converts to a paid subscription. If we change our published prices, the change does not alter your subscription: you continue at the price you agreed to unless and until you agree to a new one.

How to cancel. You may cancel at any time, without charge or penalty, from the billing portal (Account settings → Manage Billing), or by emailing contact@dealhubble.com. Cancellation takes effect at the end of the current billing period. See Section 9.

Deal capacity. Each plan includes a monthly deal capacity stated in the Fee Schedule. Capacity is a soft limit: DealHubble will not block, pause, or interrupt a Deal already in progress because you have reached or exceeded it. If you exceed your plan capacity in two consecutive billing periods, you agree to move to a plan whose capacity accommodates your volume, effective the following billing period.

Taxes. You are responsible for any taxes associated with your use of the Platform other than taxes based on DealHubble's net income. Fees are billed and payable in U.S. dollars.

No per-deal fee. No per-Deal fee is charged under these Terms as of the Effective Date. The monthly subscription is the only charge. Dealers are not charged a subscription fee or a per-Deal fee under these Terms. Section 8.2 describes two per-Deal fees DealHubble has reserved and may bring into effect only on prior written notice; neither is in effect today.

8.2 Reserved Platform Fees

This Section applies to Brokers only. No fee described in this Section is or may be charged to a Dealer. In this Section, "you" means a Broker.

DealHubble reserves the right, on prior written notice, to charge a fixed per-Deal platform fee in the two circumstances described below, in each case where DealHubble — rather than the Broker — is the source of the demand or of the Dealer relationship. Neither fee is in effect as of the Effective Date of these Terms.

(a) Platform-Introduced Dealer fee. Where you select a winning quote from a Platform-Introduced Dealer (as defined in Section 5.1) and that Deal is completed, a one-time fee not to exceed one hundred twenty-five U.S. dollars (US$125). This fee applies once per Broker–Dealer relationship, on the first completed Deal with that Dealer, and does not apply to any later Deal with that Dealer.

(b) Platform-Introduced Consumer fee. Where DealHubble is the source of the consumer client for a Deal and that Deal is completed, a fee not to exceed three hundred U.S. dollars (US$300), payable by you, and applying only where permitted by applicable law in the relevant jurisdiction. Where DealHubble instead charges the consumer client directly, it does so under separate terms presented to and accepted by that client, and no amount is charged to you under this subsection for that Deal.

Any fee charged under this Section is a fixed dollar amount charged for platform services. It is not a commission and is never calculated as a percentage of any amount you charge your consumer client. No fee under this Section applies to a Deal you source and direct yourself using your own Dealer relationships.

Notice and your right to cancel. DealHubble will give you at least thirty (30) days' written notice before either fee first takes effect for your account. If you do not wish to accept it, you may cancel under Section 9 before it takes effect, without charge or penalty.

9. Cancellation

You may cancel your subscription at any time, without charge or penalty, from the billing portal (Account settings → Manage Billing), or by emailing contact@dealhubble.com. Cancellation takes effect at the end of the current billing period. No further subscription charges will be made after cancellation, and access to the Platform remains active through the end of the paid period. If you cancel during your free trial, you will not be charged.

10. Refunds

Broker subscription Fees are non-refundable once a billing period has begun, except where a refund is required by applicable law. Any Reserved Platform Fee charged under Section 8.2 is non-refundable once the associated Deal has been marked complete. DealHubble does not act as a broker or dealer and does not earn commissions on vehicle transactions. All Fees are billed in U.S. dollars.

11. Term, Suspension, and Termination

These Terms remain in effect while you use the Platform. DealHubble reserves the right to suspend or terminate accounts that violate these Terms or that create risk or legal exposure for DealHubble or others. Upon termination, your license to use the Platform ends. Deal data and records may be retained for audit, legal, and compliance purposes in accordance with the Privacy Policy and our Data Retention Policy (Document DH-POL-005). Sections that by their nature should survive termination — including Sections 5.1 (as limited by its terms), 6, 7, 8.2, 10, 12, 13, 14, 15, 16, 17, and 19 — survive.

12. Intellectual Property

The Platform and all Platform Content are owned by DealHubble or its licensors and are protected by intellectual property laws. Except for the limited license in Section 3, no rights are granted to you. As between the parties, DealHubble owns all aggregated and de-identified data derived from Platform use. If you provide feedback or suggestions, you grant DealHubble a perpetual, royalty-free license to use it without restriction.

13. Confidentiality

The Platform may make non-public information available to you. You agree not to disclose it to third parties and not to use it other than to participate in the Platform.

If you are a Dealer, the Platform may show you anonymized, aggregated indicators of your own competitive positioning — for example, how your quotes compared on average to other quotes received for similar requests. These indicators do not identify any other Dealer, are not specific to any individual Deal, and do not disclose any other Dealer's pricing. You will not see other Dealers' identities, offers, or pricing, and you agree not to attempt to derive, reconstruct, or disclose that information.

If you are a Broker, the Platform may show you normalized offer comparisons and confidence indicators for your own requests. You will not see other Brokers' requests, offers, or Deals, and you agree not to attempt to derive, reconstruct, or disclose that information.

DealHubble's internal scoring logic, weights, and routing logic are confidential and are not disclosed to any Broker or Dealer.

14. Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. DEALHUBBLE DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY OFFER, SCORE, OR ROUTING RESULT WILL BE ACCURATE OR ACHIEVE ANY PARTICULAR OUTCOME. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES; IN SUCH CASES, THE EXCLUSIONS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.

15. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, DEALHUBBLE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE PLATFORM OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. DEALHUBBLE'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE PLATFORM OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO DEALHUBBLE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100). THESE LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW.

16. Indemnification

You will defend, indemnify, and hold harmless DealHubble and its officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: your use of the Platform; your breach of these Terms; your violation of any law or third-party right; or any claim brought by a consumer client, Dealer, or other third party arising from your activities.

17. Dispute Resolution; Governing Law; Arbitration

Governing law. These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules.

Informal resolution. Before initiating arbitration, the parties will attempt in good faith to resolve any dispute informally for at least thirty (30) days after written notice.

Binding arbitration. Any dispute arising out of or relating to these Terms or the Platform that is not resolved informally will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, before a single arbitrator, seated in New York, New York. Judgment on the award may be entered in any court of competent jurisdiction.

Class-action waiver. Disputes will be conducted only on an individual basis and not as a plaintiff or class member in any purported class or representative proceeding.

Carve-outs. Either party may bring an individual claim in small-claims court, and either party may seek injunctive or equitable relief in court to protect its intellectual property or confidential information. If the class-action waiver is found unenforceable as to a particular claim, that claim will proceed in court, but the remainder of this Section will remain in effect.

18. Amendments

We may update these Terms periodically. When we make material changes, we will provide notice as appropriate and update the "Last Updated" date. If you hold a Broker account, you will be asked to review and accept each new version before you continue to use the Platform, and your acceptance of each version is recorded. If you access the Platform without an account, your continued use after a new version is published constitutes acceptance of the updated Terms. Prior versions are retained for audit purposes and are available on request.

19. General

These Terms, together with the Privacy Policy and any terms presented at sign-up, are the entire agreement between you and DealHubble regarding the Platform and supersede prior agreements on that subject. If any provision is found unenforceable, the remaining provisions remain in effect and the unenforceable provision will be limited to the minimum extent necessary. DealHubble's failure to enforce any provision is not a waiver. You may not assign these Terms without DealHubble's prior written consent; DealHubble may assign these Terms in connection with a merger, acquisition, financing, or sale of assets. Neither party is liable for delays or failures caused by events beyond its reasonable control. The parties are independent contractors; these Terms create no partnership, agency, or employment relationship. Section headings are for convenience only.

Contact

Questions about these Terms may be directed to DealHubble, Inc. at contact@dealhubble.com.